UNDP Learning Specialist || Apply Now |

The Learning Specialist reports to the Team Leader, Capacity Development and Learning, and works closely with the rest of the CDT and as a member of the Human Resources Section.

Duties and Responsibilities of Learning Specialist

1. Plan and design virtual and onsite learning activities

• Conduct training needs analysis to identify gaps and improvements, informing programme design Develop detailed programme plans aligned with learning objectives, including curriculum design, content outlines, instructional strategies, and assessment methods, utilizing prototyping principles.
• Create or source high-quality accessible training materials and resources, incorporating appropriate learning technologies and methodologies.Coordinate with facilitators and technical focal points to ensure content accuracy and quality ;
• Ensure alignment with UNDP-UNV M&E Framework and implement data-driven improvements;
• Perform the full cycle of project management, including communication, timeline management,  budget oversight, and scope control.
• Prepare terms of reference and procure professional services from vendors and consultants based on scope of work and business requirements  for volunteer learning activities and related projects;
• Coordinate logistics, and administrative arrangements for the timely delivery of the thematic workshops.
• Organize and monitor the delivery of services by external consultants and vendors in line with project plans, timelines and budgets;
• Conduct a thorough review to capture lessons learned and best practices for future projects.

2. Deliver virtual and onsite learning activities

• Facilitate in-person, virtual, and blended learning events in collaboration with stakeholders and domain experts, and the capacity development team using appropriate platforms.
• Adapt learning delivery methods to meet the needs of diverse volunteer categories, incorporating interactive and participatory techniques to increase engagement and retention.
• Build and maintain relationships with key stakeholders to expand co-delivery of volunteer learning initiatives.
• Engage with facilitators to ensure understanding and finalization of learning content and methods for effective program delivery.
• Provide technical and helpdesk support for virtual and onsite learning events.
• Monitor volunteer engagement during sessions, making real-time improvements to optimize learning outcomes.
• Conduct pre- and post-workshop evaluations, recommending data-driven improvements.

3. Manage and update mandatory courses, ensuring compliance and engagement

• Ensure all mandatory courses are current, relevant and  accessible on e-Campus;
• Track completion of mandatory courses and collaborate with Volunteer Solutions Section to ensure the update of BI for corporate reporting;
• State abreast of the status of mutual recognition of mandatory learning programmes completion through the UN Inter-Agency Group;
• Update and maintain other courses on e-Campus as applicable.
• Liaise with external vendors to resolve technical issues with accessing and completing courses, while improving user experience and interface.

4. Support the revision of programme content and delivery of all workshops

• Collaborate with stakeholders and domain experts to revise learning programme content and delivery, aligning with Volunteers’ needs and corporate goals.
• Analyze volunteers’ evaluation feedback to identify areas of improvement and incorporate changes into Global Programmes.
• Maintain version control, communicate updated/revised programme to stakeholders, and conduct Training of Trainers for relevant workshops.

5. Coordinate CDT Outreach and Communications Efforts

• Develop a communication plan for the Capacity Development team, leveraging social media and digital platforms, and coordinate internal and external communication on Capacity Development Team activities.
• Develop and implement promotional materials and campaigns targeting diverseUN Volunteer groups and regions .
• Draft relevant reports on learning activities, outcomes and impact as required.

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Required skills 

• Designing and implementing learning solutions that are accessible and inclusive, using a variety of delivery methods
• Planning and facilitating virtual and in-person workshops and events.
• Using virtual collaboration tools such as Zoom, MS Teams or similar software;
• Coordination of multiple stakeholders in an international context.

Desired skills in addition to the competencies covered in the Competencies section

• Designing, developing, implementing strategies to measure impact of learning programmes is desirable;
• Experience in delivering onboarding programmes (virtual and in person) is an asset;
• Experience in reporting on learning initiatives is an asset;
• Working with volunteers or volunteer sending organization in implementing capacity development activities.
• Working a global context such as the United Nations or similar organizations.

Required Language (s): 

• Fluency in English and French is required.
• Working knowledge of another official UN language is an asset

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